In last week’s blog post, Why Hiring a 3rdParty MSP Expert Makes Sense – and Cents (MANY cents!), we began the conversation about the advantages of having a third-party expert manage your IT services — in part or in full.
Building on that foundation, this article explores why public sector organisations, not-for-profits, and private firms of all sizes, from local SMBs to multinational enterprises, are increasingly choosing outside experts to help manage and strengthen their cybersecurity services.
To Save Costs
Although cost reduction isn’t always the most important reason, it is often a significant factor — and the savings can be substantial. Managed Security Service Providers (MSSPs) and Managed Detection and Response (MDR) firms support multiple clients, allowing them to spread the cost of advanced technologies and expertise across a broad base. This gives organisations access to enterprise-grade protection at a fraction of what it would cost to build and maintain the same capabilities in-house.
When you also consider the financial and reputational damage tied to missing a serious threat, the value becomes even clearer. Partnering with a managed security service provider gives organisations access to sophisticated tools and experienced specialists who can identify and reduce risks effectively. This approach protects critical data while allowing internal teams to focus on core business priorities, confident that their cybersecurity is being professionally managed.
To Avoid Unexpected Costs
Engaging an MSSP allows you to budget more effectively with predictable monthly costs. It also helps you avoid the large internal expenses that arise from responding to major cyberattacks, incidents that increased by 37% in 2023 alone.
Managed security services also make it easier for organisations to plan their long-term security spending. Instead of reacting to emergencies or sudden technology requirements, MSSPs map out the tools, monitoring, maintenance, and upgrades needed over the year. This forward-looking approach reduces financial surprises and allows leadership to allocate resources with confidence, knowing that critical security functions are already accounted for.
To Keep Up — and Ensure Nothing Is Missed
Alarm fatigue is a real and dangerous challenge. According to the Cloud Security Alliance, more than 36% of IT security specialists ignore some alerts due to excessive false positives. This creates risk and makes it easy to overlook critical warnings. Outside experts bring the manpower, focus, and tools needed to stay on top of alerts without burning out internal teams.
To Access Advanced Threat Detection Technologies
MDR firms deploy a wide range of advanced tools, from analytics engines and behaviour-based monitoring to credential theft detection, machine learning, and anomaly detection algorithms. Many also use proprietary forensic tools alongside industry-leading solutions. Most organisations simply cannot match this breadth of technology or maintain constant updates to stay ahead of cybercriminals.
To Work with Highly Skilled Cybersecurity Specialists
MSSPs employ seasoned experts who spend their careers analysing malware, identifying attack patterns, and detecting intrusions of all types. These threat hunters continuously refine their skills and develop an intuitive sense for spotting unusual behaviour.
They are also highly effective at responding quickly, helping to minimise your exposure.
To Ensure Rapid Containment and Remediation
MSSPs are experienced in containing threats and coordinating response efforts. Depending on your engagement terms, they may even remediate issues directly. At minimum, they alert your internal team immediately so the right actions can be taken without delay.
To Expand Your Existing Security Response Capability
Even organisations with strong internal teams often bring in outside experts to stay ahead of increasing threats. Many in-house teams rely heavily on signature-based tools, which can miss sophisticated attacks. Today, threat levels and complexity have escalated to the point where no team can operate effectively in isolation. MSSPs typically work closely with your security personnel. They may request access to your existing security stack, network logs, endpoint telemetry, and other data sources to understand your environment and enhance your defences.
They may also provide technology that integrates seamlessly with your existing systems to improve visibility and reduce blind spots.
To Allow Internal IT Teams to Focus on Supporting the Business
IT teams are tasked with developing new applications, enabling AI and data strategies, and maintaining networks that must operate around the clock. Adding full-scale cybersecurity responsibilities, on top of everything else — is not sustainable.
By partnering with external cybersecurity experts, your IT team can focus on driving innovation and supporting the core business.
To Be Protected 24/7/365
Achieving continuous, round-the-clock security internally would require multiple senior cybersecurity specialists working in shifts. An MSSP or MDR provider gives you access to this level of protection without the enormous staffing burden.
Scalability
This benefit speaks for itself. Managed cybersecurity support scales effortlessly with your organisation — expanding coverage, capabilities, and technology as your needs evolve, without requiring heavy internal investment.
These 10 reasons align closely with global research. For example, The Forrester Wave™: Managed Detection and Response, Q1 2021 found that clients want better detection than they can achieve on their own, rapid investigation to support decision-making, and access to specialists capable of choosing the right response actions quickly and accurately. These expectation shave only increased. Some providers suggest MDR alone is enough, but we believe the ideal scenario combines a strong MSSP to manage day-to-day responsibilities with advanced MDR capabilities for threat hunting and response.
At Cloud Managed Networks, we partner with top-tier providers to ensure our clients receive the depth of expertise required to protect their systems — something we take extremely seriously. To discuss how we can support your cybersecurity strategy, please contact us.
These 10 reasons align closely with global research. For example, The Forrester Wave™: Managed Detection and Response, Q1 2021 found that clients want better detection than they can achieve on their own, rapid investigation to support decision-making, and access to specialists capable of choosing the right response actions quickly and accurately. These expectations have only increased. Some providers suggest MDR alone is enough, but we believe the ideal scenario combines a strong MSSP to manage day-to-day responsibilities with advanced MDR capabilities for threat hunting and response.
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