Uncover Trends, Challenges, and Strategies to Protect Your Bottom Line, Employees, and Shoppers.
Shoplifting is a growing challenge for the retail industry, affecting profits, employee morale, and customer trust.
The State of Shoplifting 2025 by Cloud Managed Networks (CMN) and Verkada offers valuable insights and strategies drawn from three studies. This report provides a comprehensive view of shoplifting’s prevalence, its impact on stakeholders, and practical solutions for a safer retail environment.
The State of Shoplifting 2025 by Cloud Managed Networks (CMN) and Verkada offers valuable insights and strategies drawn from three studies. This report provides a comprehensive view of shoplifting’s prevalence, its impact on stakeholders, and practical solutions for a safer retail environment.
Key highlights
Shoplifting incidents
75% of retailers report theft, with 48% experiencing 1-2 cases monthly.
Employee safety
71% of retail workers emphasize the need for visible security measures to feel safer.
Customer trust
67% of shoppers have witnessed the theft, and 24% would switch stores after such incidents.
What’s inside the report
Retailer perspectives
- Challenges in prevention, including budget constraints and inadequate training.
- Most effective security solutions and their limitations.
- Challenges in prevention, including budget constraints and inadequate training.
Customer behavior
- How theft impacts shopping decisions and customer loyalty.
- Strategies to balance security with a welcoming store atmosphere.
- How theft impacts shopping decisions and customer loyalty.
Employee safety
- The emotional toll of shoplifting and violence on workers.
- Practical steps to enhance safety and well-being.
- The emotional toll of shoplifting and violence on workers.
Prevention strategies
- Insights into combining technology, training, and resource allocation for effective theft prevention.
- Insights into combining technology, training, and resource allocation for effective theft prevention.
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